This one day programme is specifically tailored to suit the needs to each individual group. During this programme you will learn to express yourself more effectively, have more influence with your colleagues and appear more confident in front of others. It is imperative to have the ability to listen and speak effectively to build rapport within the workplace.
By the end of the programme participant will be able to:
- Speak with more confidence and listen carefully to build rapport.
- Analyse and utilise body language to your advantage.
- Steer conversations and influence people.
- Have the confidence to make more of an impact on your audience.
- Enhance your professionalism at work.
Course Overview;
Use your voice more effectively How to speak more confidently. |
Confidence through body language How to appear more approachable and confident. |
Present yourself successfully How to create an immediate impression. |
Styles of communication Identify your preferred style. |
Effective listening Barriers to good listening. |
Review and action plan Identify key personal strengths. |