Communication Skills

Can you try and remember back to the last time you met someone you thought was a really good communicator. Was it something about their voice? Their smile? The confidence they exuded? The way they stood maybe? Or was it a combination of all that and more? And have you ever thought you'd really like to be able to communicate like that as well? Athrú Solutions Communication Skills Course will maximise your impact in front of an audience

Benefits

Communication Skills is a one-day training course which will help you to express yourself more effectively, have more influence with your colleagues and appear more confident in front of others.

Who should attend?

Staff members are often required, as part of their duties, to communicate to their clients and colleagues. This Communication Skills course has been designed to help participants to improve their ability to communicate effectively at all levels.

Overview

This is a highly practical and interactive course. You will be working both individually and in small groups on a variety of vocal and practical exercises, interactive discussions and role plays throughout the day.

Aim and Objectives

By the end of the programme participant will be able to:

• Speak with more confidence and listen carefully to build rapport
• Analyse and utilise body language to your advantage
• Steer conversations and influence people
• Have the confidence to make more of an impact on your audience.
• Enhance your professionalism at work

Special features

• Limited to 20 participants
• Forward focused
• Filed with relevant information that can be transferred to the working environment
• Peer groups

Contents

Introduction

• How do you see yourself
• What makes a good communicator

Use your voice more effectively

• Develop a greater awareness of your voice
• How to speak more confidently
• How to develop a more expressive tone
• Understand how the voice conveys meaning
• How to use your voice to influence your listener

Confidence through body language

• How to appear more approachable and confident
• The power of eye contact
• Be in control of your body language

Present yourself successfully

• How to create an immediate impression
• Using voice and body language to your advantage

Styles of communication

• Identify your preferred style
• Become sensitive to other people’s styles
• How to enhance your message

Effective listening

• Barriers to good listening
• Using listening to build rapport
• Questioning techniques to aid understanding

Review and action plan

• Identify key personal strengths
• Set targets for personal development
• Workshop review

Programme Duration

This is a full 1 day programme.